Management Training

from blue collar to white collar

The Challenge
Even the best firefighter, paramedic, or patrol officer will find it challenging when promoted to a management and leadership position. Surprisingly, most new supervisors receive little management training when appointed to a leadership role.

It is especially difficult for a new officer to understand how actions and relationships previously held need to take on a new and different direction. Without question, the success of the new supervisor is critical to the individual and the organization. Investing in management and supervisory training is essential.

The Solution
The McGrath Consulting Group can tailor a management and supervisory training program specifically designed to meet your organization's needs. Dr. Tim McGrath and Dr. Victoria McGrath teach management training at both the Bachelor and Masters levels for several universities. Steps involved in developing your organization's supervisory training are simple:

  1. Initial meeting with Chief to determine training needs.
  2. Choose the topics presented, designed specifically to your needs.
  3. Establish who should attend, set dates, and time.
  4. We do the rest!

Training Courses Available
(each topic can be taught individually or combined)

  • Team Building
  • Officers Management Training
  • Consolidation Principles
  • Problem Solving
  • Customer Service Excellence
  • Mentoring
  • Delegation
  • Non-verbal Communication
  • Difficult Employees
  • Public/Private Partnerships
  • Project Management
  • Fiscal Management
  • Strategic Planning
  • Creating Organizational Visions
  • Marketing
  • Prioritizing
  • Employee Retention
  • Giving Praise
  • Receiving Criticism
  • Change Management
  • Supervisor Training
  • Motivating Employees
  • Decision Making
  • Presentation Skills
  • Conducting Effective Meetings
  • Communications
  • Interpersonal Skills
  • Leadership Training
  • Personal Growth
  • Time Management
  • Goal Setting
  • Master Planning
  • Objectives & Performance Criteria
  • Planning
  • Recruitment
  • Listening Skills
  • Employee Evaluations
  • Discipline & Reprimand
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and EMS, Police, Public Safety providers
This entertaining book will challenge and inspire you to become a better leader. More than three dozen articles — gleaned from decades of experience serving departments across America — cover communication, change, diversity, career considerations, finances, goal setting, leadership, performance, planning, training, and trust.